Campus |
# of GA Classrooms/# w/technology |
Who owns classroom budget? |
Install & Maintenance Staff |
Faculty Support FTE (for classrooms) |
Recharge Staff |
Systems for managing technology in classrooms handling trouble tickets, classroom trouble calls |
Other |
UC BERKELEY |
220 total; 193 with tech |
ETS for technology, in partnership with Registrar and Physical Plant. Registrar has small physical maintenance budget and some refresh funds. Most of the physical maintenance is with Physical Plant. |
6.5 FTE: Manager, .5 TV Engineer; 1 Sr. TV Tech installer; 1 Sr. TV tech night maintenance; 1 Pr TV tech day; 1 Programmer Analyst for AMX; 1 Design & Project Mgt Engineer (GA installs, refresh, recharge). About 10 room check students (light maintenance) |
5.0: 1 Manager; 3 Sr. Prod-Director just-in-time support & facilities staffing (including videoconf); 1 help desk, 1 coursecast administrator; About 20 students. |
Special Events: 4.75 + hourly staff: 1 Manager; .75 Client intake coordinator; 1.0 Special Events technical coord (also works events); 1 post-production manager; 1 Sr. Prod Director events tech; multiple freelancers |
AMX control system; home grown checkout and trouble ticket system (looking to replace); Google docs; Schedule Source for student scheduling (phasing out) |
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UC DAVIS |
127; all have tech |
The Registrar owns the budget for technology and and labor and pays ATS for labor and equipment for new installations and upgrades through a recharge process. ATS owns the budget for the maintenance of the classrooms; i.e. physical checking of the technology in each classroom to ensure it is working properly and fixing it if there is a problem. |
Install staff: 1.8 FTE (allocation of staff); Maintenance staff: 2.10 FTE (including a Night Crew supervisor) and 5 student employees; and one 1.0 FTE AV Engineering Manager who manages the install and maintenance staff. |
1.0 FTE: We have one staff dedicated to assist the faculty at a moment's notice during 8-5 (our Quick Response person). We also have a 1.0 FTE who is responsible for Equipment Loand and Video Conferencing. |
Equipment Loan: 0.6 ; Video Conferencing: 0.25 ; Media Production: 3.67; Graphic Design: 1.0; Installation: 1.8; Computer Classrooms/Printing: 0.7; Programming: 1.95 |
Home grown inventory shadow system; home grown equipment check-out system; SmartSite (UCD's version of Sakai) |
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UC IRVINE |
133 total; 131 with technology |
The Office of Information Technology for technology maintenance/support. We have no current source for refresh funds. Tech installations have been covered by special projects or building funds. Facilities Management covers most of the physical (non-tech) maintenance of classrooms. |
2.0 FTE split between computer techs, sr. AV techs, and maintenance staff. (Sometimes interchangeable with faculty support staff.) |
6.0 FTE covering help desk (7a-8p), emergency response, daily maintenance, and associated admin tasks. 3 student workers cover late night and weekend support (30+ hrs/wk). |
1.0 FTE for equipment will-call and associated admin tasks. |
AMX control system for all rooms w/Classroom Manager for monitoring/scheduling; Google Docs and homegrown datbase for job tracking/recharges/student scheduling; Johnson Controls Pegasys2000 for room security scheduling and issuing keycards to after hours groups; Numara Footprints for trouble tickets/issue tracking; Wasp MobileAsset for inventory. |
4 computer labs and 1 conference/test room with similar AMX control systems and equipment are maintained by the same GA classroom staff. |
UC LOS ANGELES |
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UC RIVERSIDE |
87 total General Assignment Classrooms-all are technology ready |
Associate Vice Chancellor of Computing & Communications owns G.A. classroom technology budget. Registrars owns classrooms and physical appointments (possible budget). Physical Plant has budget for classroom maintenance. |
2.0 FTE in support of classroom installations and maintenance. Four staff are cross trained to support maintenance operation during breaks. |
2.0 FTE responsible for faculty support in classrooms, plus 30 student employees. All (6) professional staff are cross trained to support day-to-day operation during peak periods |
1.0 FTE for recharge. Two staff members support recharge 50% of time, plus student employees as needed. |
Media 2010-A web campus based billing system is used for all Recharge/events/functions.Extron Global Viewer Enterprise used for security, monitoring and basic system maintenance. MS Outlook general account- Email and Tasks are used as trouble tickets. |
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UC SAN DIEGO |
109 |
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UC SANTA BARBARA |
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UC SANTA CRUZ |
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